Shipping policy
JLG Plus Inc. (Brand:KAKIZA) Shipping Policy
Thank you for shopping with KAKIZA.
We are committed to delivering your order safely and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons, product launches, or promotional events, processing times may be slightly delayed.
Shipping Destinations
We currently ship to:
United States
Canada
Selected international destinations
Shipping availability may vary depending on local regulations and carrier limitations.
Estimated Delivery Time
United States
Standard Shipping: 3–7 business days
Canada
Standard Shipping: 5–10 business days
International
Standard Shipping: 7–21 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Fees
Shipping costs are calculated at checkout based on:
Destination
Package weight
Shipping method
Free shipping promotions may be available for qualifying orders.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are the responsibility of the customer.
KAKIZA is not responsible for delays caused by customs procedures.
Incorrect Address
Please ensure your shipping address is accurate before placing your order.
KAKIZA is not responsible for lost or delayed packages due to incorrect or incomplete shipping information.
If you notice an error in your address, please contact us immediately at:
hello@kakiza.com
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery.
We will work with the shipping carrier to assist in resolving the issue.
Contact
For shipping-related inquiries, please contact:
KAKIZA Customer Supporthello@kakiza.com
Thank you for being part of the KAKIZA ritual.